Wednesday, January 8, 2014

Check Their BBB Rating

By Doug Davis


With so many clubs and production companies booking live bands, how does a local band know who to work with and who to avoid? In reality, there are very few bad concert club or bad production companies, but they are out there.

There are several things you can do to make sure that you are working with good people. First always check to see what a clubs score is with the Better Business Bureau. A bad score doesn't always mean they are a bad business as the BBB is very tough on businesses. On the other hand, a good score almost always means that you're working with a quality company.

The BBB rates businesses on the number of complaints they get in a year and whether that business is capable of resolving such complaints. Think about the number of customers concert production companies deal with on a daily basis. Its is astronomical. For a small business they deal with a lot of customers from every walk of life. So its really hard for them to get a good rating.

Take for example Gorilla Music based out of Cleveland Ohio. They book about twenty shows a week that all have about ten bands per show. They have an A+ rating with that BBB and have only have three complaints (all resolved) in over seven years. That is an amazing feat. They also have great reviews all over the net. Search for Gorilla Music Review and you'll find a bunch of testimonials and other positive information on them.

One company that comes to mind that is doing well is Afton Entertainment. They're Better Business Bureau score is not great, but they do work with a lot bands and a lot clubs. These are good indicators of the quality of their work. Any production company that has a lot of good relationships must be doing something right.

Look to see which respectable clubs are working with them. Then, see what if they have a good score with the BBB. Ask them for referrals and see how many bands they have worked with in the past. If you hear something bad about a certain company always consider the source before you pass judgment. Remember the web is not always the best place to get referrals.




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